Our customer service policy is simple. You will deal with a polite, friendly professional. This person will be accountable for ensuring that you receive a prompt response and regular updates about your enquiry.

Our equipment ranges are selected with reliability as a pre-requisite. Should you have a technical issue with your equipment during an initial or extended warranty period, the issue will usually be resolved on the same-day. If a first-fix is not successful, a replacement machine will be provided within 48 hours.

We provide online ordering and our friendly telesales team dispatch all of our orders for delivery within 48 hours - although they usually arrive next-day.

Delivery and Returns

Delivery There is never a good time to have empty coffee cups in the office! At Office Barista all orders are shipped via DPD. For orders received before noon, we offer Next Day Delivery...

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