CUSTOMER SERVICE

Our customer service policy is simple. You will deal with a polite, friendly professional. This person will be accountable for ensuring that you receive a prompt response and regular updates about your enquiry.

Our equipment ranges are selected with reliability as a pre-requisite. Should you have a technical issue with your equipment during an initial or extended warranty period, the issue will usually be resolved on the same-day. If a first-fix is not successful, a replacement machine will be provided within 48 hours.

We provide online ordering and our friendly telesales team dispatch all of our orders for delivery within 48 hours - although they usually arrive next-day.

Your Privacy is Important to Us

Read Our Policy for Protecting Your Online Privacy

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Delivery and Returns

Delivery There is never a good time to run out of coffee in the office! At Office Barista all orders are shipped via DPD. For orders received before Noon, we offer Next Day...

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Forgetful? Set up a Reminder For Office Coffee Supplies

In a busy workplace it can be difficult to keep an eye on everything. Sometimes when the coffee runs out it can seem like a crisis! We offer fast delivery, but as our...

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